Change Management

Service transformation inevitably means changing business processes and improving the way care to patients is delivered. The aim is to improve operational efficiency and the service delivery to the patient whilst reducing cost and waste.

LSC Group offers experienced consulting services to optimise processes and pathways as part of an overall service transformation programme. We utilise ‘Lean’ principles and Six Sigma methodology to identify waste and areas for optimisation within a specific process or the overall clinical pathway.

LSC Group Consultants offer key change management support and are experienced in engaging with all levels of users, including clinical staff, at an early stage to ensure user acceptance.

We can assist with reviewing and managing the people, processes and systems issues that are generated by the implementation of new processes and systems, and ensure all stakeholders at the clinical, IT and administration level are fully involved in the process of change within the service transformation programme.

 

Lean Thinking in Healthcare - Doing More with Less