An organisation's business processes need to be aligned with its operational and business objectives. Our approach to process improvement is driven by our expertise in Lean Transformation. Both Lean and Six Sigma methodologies have benefited from a growing level of understanding and maturity for implementation within non-manufacturing environments, and allow significant improvements to process efficiency throughout the organisation. Rather than using a predetermined methodology, we seek to understand the current process performance, and then select the most appropriate tools and methods to determine those activities which add value, and those which are unnecessary or are inefficient.
The management and subsequent improvement of processes is an opportunity to embrace a collaborative approach to business improvement, involving key people from both the customer organisation and from our pool of Lean experts.
LSC Group employs a through-life capability management approach to process management and Lean Transformation, drawing on in-depth industry understanding and an extensive pedigree in the through life management of complex systems. We believe that a pragmatic approach combining business modelling, activity-based costing, and process automation can yield considerable tangible benefits.